You Could Say That This Post Serves as My Annotated Resume.

Recently, I’ve received some enquiries regarding my expertise in anti-corporate activism analysis, in competitive intelligence, and in the analysis of online media. Since this is an unusual profession, I can certainly understand the curiosity. I appreciate all of your questions and hope that I have responded satisfactorily. Knowing that FAQs are popular on many sites, I am today writing an FAQ of sorts.

Today, I write this post to help future enquirers and to give you some background on my previous experiences. In this post, you will learn about my credentials and the experiences I have had which have built my expertise in anti-corporate activism analysis, in general, and in digital anti-corporate activism analysis, in particular. You could say that this post serves as my “annotated resume.”

Educational Background

My specific experience for my profession began just before I received my MBA in Marketing from Rider University. While completing that degree, I worked as a Research Assistant for the Marketing Department. In that capacity, I extended what I learned from the classroom into the real world. Having learned much about performing objective research, with special attention paid toward the reliability and integrity of sourcing, I performed many market research studies across different product and service areas. Upon completing my MBA, I served several years as a faculty member at Monmouth University and at Georgian Court University. Between both of those schools I taught international economics, finance, and marketing courses.

Out-of-the-Ivory-Tower

After several years as an educator, I received an offer from a consulting unit of the New Jersey Economic Development Authority. This consulting unit was the Trade Adjustment Assistance Center (TAAC) which was a U.S. Department of Commerce program administered by the NJEDA. In my role there as a Senior Project Officer, my responsibility was to work with New Jersey manufacturers who were getting “hammered” by foreign competition. Specifically, I was tasked with the duty of analyzing the strengths and weaknesses of those manufacturers with the intention of creating strategic plans to accentuate their positives and eliminate their negatives.

It was at NJEDA that I first formally became involved with competitive intelligence. When writing the strategic plan (or the “adjustment plan” as it was called there), it was necessary for me not only to analyze my client’s strengths and weaknesses, but it was imperative for me to analyze those of the competitor, as well. Please note that those competitors were, of course, foreign. This was during the late 1980s, before the Internet became the research avenue it is today, and gaining critical, public-domain, information even on American companies was difficult. So, you can probably imagine that obtaining information on foreign companies was even more difficult. However, from my experience as an academic researcher, I knew how to dig and from my training as an MBA, I knew for what to dig. So I dug. And from my efforts I was able to uncover much information that went into my analyses and the creation of effective strategic plans

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Will Too Much Transparency Be Bad for All of Us?

Activist and NGO calls upon companies to act in a more transparent fashion are fine, but only up to a point.

Although I am a business advocate, I’m absolutely not in favor of companies adopting questionable processes, cheating consumers, or raping the land. I am a business advocate to the point of business being necessary and beneficial for the larger society.

So when I hear calls for “transparency,” such as is the mantra of many a social media guru, I think that transparency directed at the interested consumer is good, but we can’t take those calls too far. As the adage goes, “Too much of anything is not a good thing.” Why would I say this? Let’s use the following quote as a point of illustration.

In a June 2008 Fast Company article entitled “Buying Local - Isn’t it really about Social and Environmental Responsibility?“, we see the oft-repeated call-to-action under the topic: Questions Conscious Consumers should ask:

Transparency and Accountability: is it possible for me to learn where the materials to make the good came from and who made, transported, distributed, and retails the good? Can I contact anyone of these organizations if I want to learn more?

Before I moved into the area of macro-marketing consulting and analysis of anti-corporate activism, I was a competitive intelligence (CI) analyst. I made my living by examining the strengths and weaknesses of my clients’ competitors. One thing that would have simplified my job as a CI analyst would have been more “transparency.” When I was a CI analyst, had I known: where my clients’ competitors sourced their materials, who transported them, who distributed them, and exactly who retailed them, my analyses would have been absolutely devastating to the competitors my clients were paying me to examine.

With that intelligence, I would have been able to easily zero in on the competitor’s cost profile and from there I would have easily been able to back into the competitor’s profit margin. Easily. Devastatingly. My clients would have been ecstatic. Good for my clients. Not so good for the competitor. That transparent competitor would have “shot themselves in the foot.”

In capitalist markets, and in America we still are a capitalist society at least for the time being, too much transparent information floating around can be bad for the business that releases that info. Excessive transparency can cause reduced competitiveness and with that reduction in competitiveness can go the company itself. “Self-imposed” transparency can cause a company to leave the marketplace, i.e. go out of business, taking the jobs of hundreds or thousands of individuals with it.

And with that company goes competitiveness across the industry. The companies left to compete in that marketplace, companies that are perhaps not as transparent, read that as “stupid,” become fewer, consolidating market power. With consolidation of power comes higher prices and fewer jobs through which the work force can finance those higher prices.

In other words, based upon my experiences as a CI consultant, what I can see as a product of too much corporate

Continue reading Will Too Much Transparency Be Bad for All of Us?

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