Not too long ago I blogged about some problems I had with Network Solutions.  Here. When I was having that problem with them, I asked them for a credit for the time during which this blog would be down.  They agreed, but with some confusing terminology.  They said they would issue a refund.  I said no, I still wanted the service, I didn’t want a refund, just a credit for the time the service was down.  Well, after some semantic wrestling they got the idea.  And they did send me the refund, er uh, credit, or at least a notice thereof, a few days later.

The calculation of my credit? Perhaps.

Now, I believe that problem caused this blog to be down for a short period of time, maybe ten hours, maybe two, I really didn’t keep track.  But I did note that the next day the blog was again operational.  At least for now.

They sent me a credit for $7.44.  The monthly ISP fee covering this blog is less than $10 per month.  I don’t know how they calculated the $7.44, but that credit represents most of the monthly fee.  And the blog was down for at most 10 hours, although I think it was probably much less.  This is obviously an error, or perhaps another example of the business logic that guides Network Solutions and defies understanding by most of the sane business world.  So, I’m not going to complain.  I’ve complained to them enough, and about stuff they never corrected.  Certainly no credits were issued then.  So, I’ll take the $7.44 and do something crazy like donate it to a favorite charity.

Although their credit calculation scheme remains a mystery, Network Solutions would not have issued the credit had I not requested it.  And my point here is that every time I’ve had a problem with their service, I have had to push them, very hard, to get them to do anything to correct it.

Please keep that in mind if you’re considering giving Network Solutions any of your business.

After getting involved with social media personally, before I got involved with it professionally, I discovered I had relatives that I never knew existed.  Well, let me qualify that a bit.  I knew they existed.  They were sort of on the periphery of my awareness, first-second-third cousins of my father. But I never really thought about them much because when I was a kid my father didn’t interact with them. I don’t know why he didn’t interact with them.  I suppose for the same reasons that I don’t interact much with my 19 first cousins.  Your lives take you in different directions.

As I’ve been discovering these different Telofskis I’ve been doing a bit of a family tree on them.  Based on what my father told me over the years, and based on what I’ve been able to pick up from other sources, I’ve found that I have first-cousins-once-removed on Facebook, as well as second-cousins-once- removed on Twitter and Facebook as well. I’ve found it amusing that some of the first-cousins-once-removed are younger than the second-cousins-once- removed.  Figure that out.  Maybe that’s the way it should be?  Dunno.  You geneologists out there would have to chime in.

Anyway, meeting them online has sort of been like a family reunion.  “Sort of” because I’ve never actually met them in the first place.  There never was a “union” so there really can’t be a reunion; although it feels like one.  I think the surprise of finding others with such a unique last name has also been a surprise for them.  My nieces and nephews on Facebook have been finding these second-cousins-once- removed also (although I suppose for them the second-cousins-once- removed are really third-cousins, but nobody’s really sure).  And when they found those other unidentified Telofskis who apparently have the nerve to share our last name (just kidding, folks) they’ve asked me, “Who are all these Telofskis?”  They’d ask their own father, my brother, but he has announced he has no interest in Facebook, claiming “I don’t need any friends,” although he probably has more real-world friends than most people I know.  When they ask about the unknown Telofskis, their surprise is somewhat like finding others living on your own deserted island.  Like on the show Lost.  Well, not quite, but go with it.  Or like finding chocolate on the moon. Or like waking up one day finding you really have six fingers on each hand and that idea about five fingers was some misguided vision foisted upon you by uninformed persons.  Well, enough of the metaphors, but if you think of a better one let me know.

When thinking about these other Americans who have the same last name as I, and there aren’t many of us, I think about the guy who brought to the United States that name which defies spelling over the phone.  (Yes, that’s T – E – L – O – F, as in Frank, – S, as in Sam, – K – I . If I

Continue reading Social Media . . . Reuniting Families, Well, Sort Of.